New confusion scores 3 in NEWS2 on its own — always check glucose first.
Act now
- 1
Glucose <4 mmol/L: treat as hypoglycaemia.
- 2
Suspected opioid toxicity with reduced RR: naloxone, titrated in small increments (see BNF) — smaller doses in palliative or long-term opioid patients.
- 3
GCS ≤8: call anaesthetics for airway support.
Assess
- ABCDE; protect the airway. Record GCS (or ACVPU) and pupils.
- Check capillary glucose immediately.
- Review drug chart: opioids, benzodiazepines, sedatives, anticholinergics, new antibiotics; alcohol withdrawal.
- Focal neurology or sudden onset: think stroke or intracranial bleed (especially if anticoagulated or after a fall).
Investigations
- Venous/arterial gas (CO₂, glucose, Na⁺), U&E, Ca²⁺, LFTs, ammonia if liver disease, FBC, CRP, cultures, ECG.
- CT head if focal signs, head injury, anticoagulated, or no clear metabolic cause.
Manage
- Treat the cause. If confusion without reduced consciousness, use the 4AT to assess for delirium (see Confused patient).
- Suspected alcohol withdrawal or malnutrition: IV thiamine before glucose where possible.
Escalate when
- GCS falling, GCS ≤8, focal signs, seizures, or signs of raised intracranial pressure: senior and critical care immediately.
Written to current guidance (NICE CG103) · sources checked 14 Nov 2026. We watch NICE for updates weekly.
Sources (4)
- Royal College of Physicians — National Early Warning Score (NEWS) 2Version 19 Dec 2017, checked 14 Nov 2026
- NICE CG103 — Delirium: prevention, diagnosis and managementVersion 18 Jan 2023, checked 14 Nov 2026
- JBDS-IP 01 — Hospital management of hypoglycaemia in adults with diabetesVersion 1 Jan 2023, checked 14 Nov 2026
- BNF — check doses, cautions and renal adjustmentchecked 14 Nov 2026
Reviewed by Aboodee Alhasso, MPharm MRCPharm IP on 14 Nov 2026
Calculators for this
For healthcare professionals, as an aid to clinical judgement — not a substitute for it. Follow your local policy and ask a senior when in doubt.